Staff Development Trainer

Job Ref	SS/StaffTrainer
Salary	£16k-£20k
Location	Witham

Job description:

To identify design, source and deliver an ongoing first tier management training and development programme and manage a programme of customer facing skills training to call centre staff

·         To establish and maintain an effective analysis of staff development needs and available materials to meet those needs ·         To deliver a structured and fully evaluated programme of development training to first line people managers ·         To maintain and develop training courses to meet the needs of the call centre ·         To monitor and measure the success of all training courses making adjustments as necessary based on that feedback ·          To manage brand and skills training for the call centre, including delivery and design in co-operation with external customers and providers ·          To assist the Business Manager in the day to day running of the department and maintain the department in his/her absence

Job Selection

Customer Service Advisor
Witham
£6.00 per hour
more info>

Machine Ops Metal Workers
Earls Colne
6.40 Rising to 6.60 after 8 weeks
more info>

Customer Service Advisor
Sudbury
£6.00 per hour
more info>

Machine Operator
Earls Colne
£5.52
more info>

Order Picking Packing 845am 545pm
Witham
5.52
more info>

Production Staff
Colchester
£6.25 To £7.25
more info>